Privacy Policy
This Privacy Policy outlines how Jilin Jiaoyun Trading Co., Ltd. gathers, utilises, shares and safeguards your personal data when you visit https://ibrevano.com/ , place orders, get in touch with our customer support team, or interact with our online shop in other ways. Jilin Jiaoyun Trading Co., Ltd. is the controller responsible for this store and the personal information set out below. This does not affect other third parties that process data for their own independent purposes.
Information We Collect
The categories of personal information we collect depend on how you interact with our store. This may include your full name, email address, phone number, billing address, delivery address, order items and order history, customer support correspondence, account details and transaction records. Payment data is handled by our checkout and payment service partners. We do not ask you to send complete card information to our support email inbox.
We also collect technical data such as your IP address, browser and device information, site interaction logs, plus cookies and similar identifiers where these tools are deployed.
Where We Obtain Your Information
We collect data you actively submit when checking out, filling out online forms, contacting our support team or registering for an account. Certain technical data is automatically captured as you browse our website. We may additionally receive information from third-party service providers that assist us with payment processing, order fulfilment, fraud screening and delivery, only to the extent required to deliver these services.
How We Use Your Personal Information
We process your personal data to complete and fulfil your orders, arrange shipment, administer returns and refunds, respond to your enquiries, maintain normal website operation, identify and prevent fraud or abusive use, and satisfy statutory and accounting obligations.
Where local laws permit and we have obtained your valid consent, we may send you marketing communications or measure the performance of our website promotional content. You can unsubscribe from marketing emails anytime via the unsubscribe link included in those messages, or reach out to us directly to opt out.
Legal Basis for Data Processing
In regions that require a lawful basis for personal data processing, we rely on one or more of the following grounds: performance of a contract with you, compliance with legal obligations, our legitimate interests (such as platform security and customer assistance, where permitted by law), and your consent, for example for certain cookie tracking or marketing activities. Applicable legal bases and available user choices differ based on your location.
Cookies and Comparable Tracking Technologies
Our online store uses cookies and related technologies that are essential for core site functions, including shopping cart retention, session management and security protection. With your permission, additional cookies may support website analytics, preference saving and targeted marketing. The cookie functions available and your control options depend on the site features you use and your place of residence.
You can adjust cookie preferences via your browser settings or the dedicated cookie/privacy panel on our website if available. Please note that disabling essential cookies may break normal shopping functions on our site.
Service Providers & Data Disclosure
Our online shop runs on the Shopify platform. Your relevant information may be processed by Shopify, alongside other vendors who support payment services, delivery, web hosting, customer messaging, security and other store operations. These service providers only receive data necessary to carry out their assigned services and remain bound by their own privacy statements.
We may disclose personal information if we are legally required to do so, to defend our legal rights and system security, or in connection with a lawful business transfer. We will not activate or describe any advertising or tracking integrations unless they are live on the site.
Cross-Border Data Transfer & Data Retention
As our store infrastructure and supporting business services operate globally, your personal information may be transferred to and processed in jurisdictions outside your country of residence, subject to applicable data protection safeguards.
We retain your data only for a reasonable period needed for the purposes stated in this policy, including order after-sales support, record keeping, dispute resolution and regulatory compliance. Retention timelines vary based on record type and local legal requirements.
Data Security & Your Individual Rights
We implement reasonable organisational and technical safeguards to protect your personal information. No digital system, however, can guarantee absolute security against all risks.
Subject to applicable local legislation, you may hold rights including the right to access, correct, erase, obtain a portable copy of your data, restrict certain processing activities, object to processing or withdraw previously given consent. You may also have rights relating to targeted advertising and certain data sharing practices where local law applies.
To opt-out of data sharing, please email us at service@ibrevano.com .
To submit a rights request, please email service@ibrevano.com . We will take reasonable steps to verify your identity and reply within legally required timeframes. You also have the right to lodge a complaint with your local data protection authority.
Minors, External Links & Policy Revisions
Our store is not intended for children who lack the legal capacity to consent to online services. We do not knowingly collect personal information from children for separate use. If you believe we have received data from a child without proper authorisation, please contact us promptly.
Third-party websites linked on our pages follow their own independent privacy rules.
We reserve the right to revise this Privacy Policy to reflect updates to our services, technical systems or legal duties. The revised version will be published on this page.
Contact Information for the Data Controller
If you have questions regarding this privacy policy, wish to submit a data rights request or raise concerns about your personal data, please contact the responsible entity below:
Operating Company: Jilin Jiaoyun Trading Co., Ltd.
Unified Social Credit Code (USCC): 91220103MAKPEXE879
Registered Address: Room 505, Building J13, Phase III, Huadacheng, Xiaonan Plot Shantytown Renovation, Bing 32nd Street, Kuancheng District, Changchun
Support Email: service@ibrevano.com
Contact Number: +86 17452864193
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UTC+8, China Standard Time)