Terms of Service
1. Who We Are and What These Terms Cover
Welcome to Ibrevano (https://ibrevano.com), an online store operated by Jilin Jiaoyun Trading Co., Ltd.. These Terms of Service describe the conditions for using our website, browsing products, placing orders, and contacting us about purchases. By using the site, you agree to comply with these terms to the extent permitted by applicable law. Mandatory consumer protections always take priority where they apply.
2. Use of the Website
You must provide accurate information when ordering and use the website lawfully. If you create an account, you are responsible for keeping your login credentials secure and notifying us of suspected unauthorized use. We may limit activity that disrupts the site, interferes with other customers, or is fraudulent, subject to applicable law.
3. Product Information and Availability
We work to present product descriptions, photographs, options, and prices clearly. Screen settings may affect the way colors appear. Please review product specifications, dimensions, and any suitability or safety information before purchase. Products and quantities may change, and a listing does not guarantee continued availability. If an important listing error affects your order, we will contact you to discuss available options or a refund as required.
4. Orders, Pricing, and Payment
An order submission is a request to purchase. An order is accepted when we confirm that it can be fulfilled; an automated acknowledgement alone may not constitute final acceptance where applicable law permits. Prices and available payment methods are displayed at checkout. Shipping costs and applicable taxes shown there form part of your order total. Any import duties or destination-specific charges are addressed under our Shipping Policy. If we cannot fulfill an accepted order, we will arrange an appropriate refund.
5. Processing, Shipping, and Delivery
Our standard order-processing target is 1–3 business days after payment confirmation, followed by an estimated 7–15 business days in transit after dispatch. These are separate stages and shipping estimates are not guarantees. Destinations and shipping charges depend on the options offered at checkout. For more details, see the Shipping Policy.
6. Cancellations, Returns, and Refunds
You may request cancellation before dispatch, although it cannot always be completed once preparation or shipment has progressed. Our standard return-request period is 30 calendar days after delivery, subject to item condition, applicable exceptions, and your statutory rights. Approved refunds are initiated to the original payment method within 10 business days after refund approval, or sooner where required by law; the payment provider may take additional time to post the funds. See our Return & Refund Policy for the full procedure.
7. Intellectual Property and Website Content
Website text, imagery, layout, and other content may be protected by intellectual-property rights belonging to us or relevant rights holders. You may use the site for ordinary personal shopping but may not reproduce protected content for commercial purposes without permission, except as allowed by law.
8. Third-Party Services and Links
Some website functions, payment processing, shipping, or other activities may involve third-party providers. Their own conditions may govern services they provide directly. Links to external websites are offered for convenience; their content and privacy practices are controlled by their respective operators.
9. Privacy and Security
We process personal information in connection with shopping, customer service, and website operation. Please read our Privacy Policy for details of data use and available rights. No internet transmission is guaranteed to be entirely secure, so please protect your account credentials.
10. Responsibility and Consumer Rights
To the fullest extent permitted by law, we are not responsible for losses arising solely from circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded, or limits rights to refunds, remedies, or redress granted by mandatory consumer-protection law. Any dispute will be handled under the laws and mandatory jurisdiction rules applicable to the transaction.
11. Changes and Contact
We may update these Terms to reflect changes in operations or legal requirements. The version published when you order will remain relevant to that order to the extent required by law. For questions concerning these terms or an order, contact us:
Operating Company: Jilin Jiaoyun Trading Co., Ltd.
Unified Social Credit Code (USCC): 91220103MAKPEXE879
Company Address: Room 505, Building J13, Phase III, Huadacheng, Xiaonan Plot Shantytown Renovation, Bing 32nd Street, Kuancheng District, Changchun
Support Email: service@ibrevano.com
Contact Phone: +86 17452864193
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)